Policy
Shipping & Handling
All orders take 1-3 days to process and handle. Domestic shipping in the US takes 1-3 days. International shipping takes 5-18 days. International orders may be subject to Duties and Taxes of their respective countries. International customers are responsible for any Duties and Taxes imposed by their respective countries.
Returns & Exchanges
You have 30 days after receiving your item to request a return or exchange. After 30 days of the purchase date the items will be final and non-returnable.
To start a return or exchange, contact support@iconaclub.com and provide your order number. We do not provide shipping labels at this time, unless we are at fault for shipping a wrong/defective item
Refunds
We are not liable for stolen or lost packages.
The item must be in the same condition it was received, unworn or unused in its original packaging. Refunds will be issued in the form of Store Credit.
Initial shipping costs will not be refunded. Items during seasonal sales cannot be returned or exchanged.
Mobile Terms of Service
Last updated: Sept. 26, 2024
The Iconaclub mobile message service (the "Service") is operated by Iconaclub
(“Iconaclub”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and
conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent
permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service
following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Iconaclub’s SMS/text messaging service, you agree to receive recurring SMS/text messages
from and on behalf of Iconaclub through your wireless provider to the mobile number you provided, even if
your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an
automatic telephone dialing system or other technology. Promotional messages may
include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is
not a condition of any purchase with Iconaclub. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging
imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan
and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text
messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18332608503 or click
the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation
text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed
to other Iconaclub mobile message programs and wish to cancel, except where applicable law requires
otherwise, you will need to opt out separately from those programs by following the instructions provided in their
respective mobile terms.
For Service support or assistance, text HELP to +18332608503 or email support@iconaclub.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of
these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or
telephone number we have changed may not be received and we will not be responsible for honoring requests made in
such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to
provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with
your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected
delivery of any information sent through the Service, any errors in such information, and/or any action you may or
may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.